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Blog: Be Nice

Hello all, I'm Jesus. I've taken up the task of becoming a Community Fortress writer, just some quick info on myself here then before I get to the topic at hand. I'm on a low/mid team called The Magic, we're currently not playing any leagues (as no leagues have actually started yet.) But we will be playing in TWL and CEVO (seasons 6 and 5 respectfully.) Next, I've been playing TF2 since the first minutes of the beta's release and have seen it grow as a game and become the best multiplayer experience out there (notice how I left out competitive, while it may be the best for competitive it's also the best for casual players too.) I'm a scout player so my main point of view is going to be that of a scout or utility player. Now that I've given a small intro of myself I'll get to the topic at hand.

I've seen issues with our community, one thing that could ruin any staying power for TF2. The issue I'm talking about is the general treatment of new or otherwise inexperienced players. We as gamers have been essentially raised on the idea of insulting and trashtalking one another and this is terrible for the growth of the competitive community. I'll even admit it, I've done it, but looking back on it, it's something we need to consciously stop doing. Let's set up a scenario, there's a PUG starting up on #tf2.pug, everyone has joined and a new player has been assigned to your team, within a round it's obvious he doesn't know his vocabulary, or how to call out enemy locations and in general it shows that he's only had experience with pub play. Hell lets say he's the medic and he drops an uber, at this point what do you usually do? If you're anything like a normal competitive player you berate him in Mumble, yelling at him for not popping uber early. What's wrong with this? You're making the assumption this player knows competitive medic well enough to know to pop uber. If he came from a pub chances are he's used to not worrying about dropped ubers. Secondly, you've now left a bad mark on this player, if your treatment was especially rude, it could drive him away from competitive play entirely. This is not good at all.

So what's the solution? How can we as a community approach new players in a way that helps grow our community? I believe we can do this through constructive criticism, in the example I gave, instead of yelling at the new player for dropping uber you could have said something like “Hey, I know you're new to this but if you're low on health it's a good idea to use your uber rather than die and lose it.” and after the match you can give the link to either the Gotfrag intro to competitive play or the Ubercharged.net guide.

Here's a few suggestions on how to treat new players

  • Give them constructive criticism, if you just tell them they're shit or yell at them for messing up it's not going to help them get better and chances are it's just going to drive them away from the competitive scene.
  • Help them out, if you're a scout and they are too, show them good places to hide for a flank or just give them tips in general.
  • Compliment them on a job well done, I don't mean get overtly friendly and start treating them like the next Reptile, but if they get a back cap for your team or save your point just say something nice to them. A little bit of positive encouragement goes a long way with people.
  • If they genuinely tried to play a PUG and be a credit to team, send them a friend request through Steam and try to at least chat with them to see where they're at with competitive TF2, this generates interest in the game and makes us out to look like less of dicks.

Basically think about any professional sport, what's one thing they all have in common with their attitude towards new players? They all try to help new players. Why? Because they hope to share what they find fun with others and it's a good thing for the community; you never saw Michael Jordan yelling at a kid at a basketball camp for not passing the ball in a game. You saw him offer to help the kid and teach him what to do.

tl;dr. Treat newbs nicely, you were there once and it isn't helping our community when you be a dick.

-Jesus

*edit* Durp, fixing typos. :)

Last Updated ( Monday, 01 February 2010 13:19 )  

Comments  

 
+3 #13 eXtine 2010-01-31 12:06 Yea, it's all in how you frame it. Rather than "OMFG U R So Stupid" it needs to be "Hey Man, when you get too far in front of the soldiers, you're just gonna die."
 
 
#12 chipbuster 2010-01-31 08:13 Quoting croxor*:
I honestly think getting yelled at by those people taught me quicker and more then any tf2.lobby or mentors ever could. We can try or hardest to help newer people, hide them in quarantined parts of our community but the new people will eventually get out and get in to a place above there skill level and encounter some kind of troll that yells at them for making mistakes. And the question comes up when a noob get knocked off a horse will he get back on it again? that's a hurdle tf2 cant leap over no matter how hard we try some people just aren't built for comp.


Unfortunately, that's true. However, the people that aren't made for comp [should] sort themselves out eventually. Would really suck if the next destro ragequit after his second pickup. Also, comments like "dude, you need to be on crates during mid, not running around everywhere" are a lot better than "oh my f***ing god, our soldier is retarded"(short due to space limitations)
 
 
#11 iCreate 2010-01-31 04:51 I totally agree with the author. I understand the view of croxor, and hell I have to even admit that this is how I got better very quickly at comp tf2. However, this experience of ruthless (and hilarious) attack against my skills was with someone I kinda already knew and after I was already in love with competitive tf2. Let me put it to you this way. You play on a sports team, and coach yells at you. Of course he does, winning and losing in a season actually impacts your teams record. Now, you go to a park and play in a casual game. Its all about fun right? NO NO NO, not in douche-bag eyes. You never return to the park, or play that sport again. GG, one less potential. Yes, if a person tolerates it they get better very quickly. BUT ITS ABOUT FUN!!!!!!!!!!!! !!!!!!!!!!!!!!! !!!!!!!!!!!!!!! !!!!!!!!!!!!!!! !!!!!!!!!!!!
 
 
+2 #10 croxor* 2010-01-30 21:05 First off I do agree with you this would be great. But isn't that just part of life, getting yelled at by some douche bags you never met before? When I first started playing comp I played four or five gathers and I will never forget the things people said to me. I of course packed my bags and left comp tf2 for a while, but then a couple months later I came back to play comp and never looked back. I honestly think getting yelled at by those people taught me quicker and more then any tf2.lobby or mentors ever could. We can try or hardest to help newer people, hide them in quarantined parts of our community but the new people will eventually get out and get in to a place above there skill level and encounter some kind of troll that yells at them for making mistakes. And the question comes up when a noob get knocked off a horse will he get back on it again? that's a hurdle tf2 cant leap over no matter how hard we try some people just aren't built for comp.
 
 
+1 #9 Jesus 2010-01-30 16:13 Quoting shdw.puppet:
and dont just show that courtesy to brand new players either, but also the low/mid players that dont suck, but make mistakes.

Classes like medic are hard and when you yell and berate them, they dont feel like playing medic or learning how to get better. lighten up a bit k?

Yeah in general it's not useful to yell at people, I know I have and I always feel bad afterwords because it isn't productive for our community.
 
 
#8 Jesus 2010-01-30 16:12 Quoting Fish #641:
While I agree with this article, I think it's hard to truly understand how good of a community we have on the whole in comparison to other, especially the moba community (Dota, Hon, etc).

Always room for improvement and this is definitely a place for improvement.
 
 
+1 #7 Fish #641 2010-01-30 14:14 While I agree with this article, I think it's hard to truly understand how good of a community we have on the whole in comparison to other, especially the moba community (Dota, Hon, etc).
 
 
+2 #6 shdw.puppet 2010-01-30 14:02 and dont just show that courtesy to brand new players either, but also the low/mid players that dont suck, but make mistakes.

Classes like medic are hard and when you yell and berate them, they dont feel like playing medic or learning how to get better. lighten up a bit k?
 
 
+2 #5 eXtine 2010-01-30 12:54 Preach on jesus! It's a great article on an issue everyone needs to think about. Save da newbs.
 
 
+2 #4 Grimm 2010-01-30 12:38 I concur, but I think some of the biggest trolls don't really give a shit. Competitive TF2 has been there for them, and I suppose they don't really understand that unless there is a growing playerbase, TF2 won't always be there.
 

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